SM Mall Robots. Source: SM Prime Holdings Inc.
The Philippines’ Henry Sy will start rolling out robots next year to help customers navigate his massive shopping malls.
Initially three androids will be deployed in the first quarter of 2019 in SM Megamall, the nation’s second-biggest shopping center, said Steven Tan, chief operating officer for the shopping malls of SM Prime Holdings Inc. The talking bots will provide mall directions and information on promotions and events, Tan said.